Appointments cancelled before 48 hours notice will not be penalized. Appointments cancelled within 48 hours notice may be charged 50% of the service fee. Appointments cancelled same day will be charged 100% of the service fee with card on file.

We are located in the Upper Arlington mallway right off of Arlington Avenue on North Mallway Drive. There is free parking all around. Unless noted otherwise, all parking is available to our guests.

We love kids and while we look young and fabulous, some of us even have them. We also strive to create a relaxing environment for all of our guests -especially parents needing some me-time. Therefore, unless your kiddo is actively getting their hair done, please leave them at home. Preferably with someone to watch them.

We know it is customary to tip your hairdresser but at Polite Society we do not accept gratuity. Our prices reflect our talent and experience as artists and we have removed monetary tipping from our salon. If you have an exceptional experience and would like to show appreciation, we would love it if you left a review on Google.